Shipping policy

1. Do You Ship Internationally? Is Shipping Free?

Yes. Mavietto ships internationally to several countries, including the United States, Canada, Australia, New Zealand, and European countries.

We offer free standard shipping on all orders.

2. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Once your order is shipped, you will receive a tracking number by email to monitor your shipment.

3. Estimated Delivery Times

After your order is shipped, you will receive a tracking number by email to monitor your package.

Here are our estimated delivery times:

Country	Est. delivery time
United States	7-10 business days
Europe	8-12 business days
Canada	8-12 business days
Australia & New Zealand	10-12 business days
Other countries	10-12 business days

Please note: The estimated delivery times do not include potential delays caused by customs clearance. Orders shipped to the United States are not subject to import taxes. However, for other countries, any applicable import duties or local taxes are the responsibility of the customer.

The estimated delivery times start from the moment payment is confirmed, not after order processing. Tracking will be provided for all shipments.

4. Carriers

Orders are shipped using international logistics partners and carriers, which may include DHL, USPS, UPS, FedEx, or other reliable international shipping providers, depending on the destination and shipping method available.

Carrier selection is determined by our fulfillment partners and logistics network.

5. Shipping Origin

Orders are shipped from our trusted partners’ facilities to customers worldwide.

6. Customs, Duties & Taxes

Orders shipped to the United States are not subject to import taxes or customs duties.

For all other countries, customers are fully responsible for any customs duties, import taxes, VAT, or local fees imposed by their country’s customs authorities. These charges are not included in the product price or shipping cost.

7. Partial Shipments

If your order includes multiple items, they may be shipped separately due to packaging or logistical reasons. In such cases, you will receive separate tracking numbers for each shipment.

8. Lost, Delayed, or Undelivered Packages

If your package is lost in transit or does not arrive within a reasonable timeframe beyond the estimated delivery window, please contact us at contact@mavietto.com.

Once confirmed with the carrier, we will offer either:

A replacement, or
A full refund, at no additional cost to you.

9. Customer Support

If you have any questions about shipping, orders, or delivery, please contact us:

2201 Menaul Boulevard NE, STE A
Albuquerque, NM 87107
contact@mavietto.com
📞 +1 (646) 918-8131

Free Shipping

We offer FREE SHIPPING on all orders.

Satisfied or refunded

We provide a 14-day guarantee from the day you receive your product.

Support

Secure payments

We accept all forms of payment.